We want you to be fully satisfied with your purchase. The Swim Shop at PPP will gladly accept returns on eligible items* in new and unused condition, with tags intact and packaging included within 21 days of the order shipment date for store credit only. Shipping fees on your initial order are non-refundable. Return requests will be processed within 2-3 business days after the return. Please note: returns may be accessed a 15% restocking fee if not received in original condition.
Please return items with invoice to:
The Swim Shop at PPP
2 Wormans Mill CT
Frederick, MD 21702.
*See restrictions on items ineligible for return (final sale items) below
Final Sale Items:
- Customized Items and apparel, gear and swim suits are not available for return. Please make sure you check order details prior to placing your order.
- Grab Bags Grab Bag suits are not eligible for return. Please note: Grab Bag suits come in a variety of colors, patterns, and back styles (female suits).
- Swim Suits Swim suits can only be returned to exchange for another size and must have all original tags intact and/or packaging if provided. There will be no refund on suits.
Any item not available at the time of purchase may be put on backorder without notifying customer. However, we will contact customer directly when expedited shipping has been requested.
With any questions or concerns regarding Return or Exchanges feel free to contact us at 301-698-1200 or firstname.lastname@example.org